Omni Houston Hotel

We had a great stay at Omni hotel in Houston. We went for vacation and we enjoyed the spacious room, clean space and great breakfast. They offer buffet on Saturday and Sunday for breakfast and it is highly recommended. They have valet service as well as self parking for free. Waiters and personal are super friendly. We will definitely come back again.

Edit: I posted this review my first night and the next morning the hotel reached out to me in all ways possible. I have a fridge, the TV is working, and they left chocolates. It was all very kind of them. —- I’ve just checked in and already, I am not impressed. There is no fridge in my room. Front desk says that they have fridges on request, except they’re all checked out now. The Live TV is not working. The Hotel Directory on the TV is “temporarily unavailable,” and I cannot find a map or anything that provides directions to the gym anywhere in the room. The internet tells me the gym is in another building accessed from the deck of a cafe that the internet also tells me is permanently closed. Why can’t hotels just provide maps of where the amenities are in the rooms anymore? Am I really that old?

This is how hotels used to be. Every employee who saw me either greeted or welcomed me. The experience just got better from there. Quick, expert service. Quiet, clean, luxurious rooms. The food was fantastic. I wish every hotel had this level of classiness - it costs nothing to treat your customers like you are happy they are there.

We had an excellent stay at Omni Houston and was extremely pleased overall. The check-in process was smooth and hassle-free. The hotel staff were very accessible, courteous, and truly accommodating throughout our stay. The room was spotlessly clean, spacious, and very comfortable. Breakfast was delicious and offered at a very reasonable price, which was a great bonus. The hotel parking had ample space; although parking was paid, it was convenient and well-organized. The pool was another highlight—heated to a comfortable 84°F, crystal clear, and with a very low chlorine level, making it perfect for a relaxing swim. Overall, this was a wonderful experience, and I would gladly recommend this hotel to others.

We stayed at the Omni Houston Hotel during the Thanksgiving holiday this year, and we had a wonderful experience. The hotel environment is clean, relaxing, and very comfortable. The bed was incredibly cozy, and the blankets were soft—making our sleep quality excellent throughout the stay. The front desk staff were friendly and helpful, and the restaurant service was great as well. We truly enjoyed our stay here and would love to come back again the next time we visit Houston!

Good resort style hotel on its own little oasis near Galleria district in Houston. We were in town for cheer and happy with its location in relation to where we needed to go, the convention center and galleria mall with teenage girls. The rooms are very clean and crisp, however the colors are dark and it all feels a bit outdated. We were surprised by this especially after checking in, the lobby, pool area, gym areas are all great. Service was great. Chloe at the front desk was able to help us fix some of the logistics of our reservation. She also went the extra mile when we desired to change our room type. She was our first interaction with staff at the hotel and really made a great impression on my family and me. Chloe was very friendly, patient, and thoughtful when handling the few issues we had. When back in Houston, we would definitely come back.

Great hotel stay. The service from Dianna (barista) in the mornings and afternoon were beyond exceptional. She handled tons of huge groups alone with ease. Even remembered our orders from day before. Love service like this!

This hotel has been an amazing experience! This is how service should still be in the world. The front desk is amazing and so sweet, the valet is wonderful and always remembers who we are and what car is ours. We have been going through a rough time right now and staying in the hotel during a move transition, they have made us feel like family and at home and reminded us that there are still good people in this world. I can’t recommend this hotel enough due to the amazing staff. It’s not just one employee that stands out it’s all of them.